FAQs

1. How do I operate the Twisty Worm?

To operate the Twisty Worm, simply attach a thread to its head and place the other end in a hidden spot, such as a pocket. Then, move the thread in a twisting motion to make the worm wiggle and dance. It's a fun and interactive toy that will bring joy to children of all ages!

2. What types of toys does YippeeToys offer?

YippeeToys specializes in selling a variety of fun and unique toys. Our collection includes not only the popular Twisty Worm, but also a wide selection of other toys that are perfect playtime companions for your children. From stuffed animals to puzzles and games, we have something for everyone!

3. What is YippeeToys' return policy?

YippeeToys has a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please make sure the item is in the same condition as when you received it, unused, with tags, and in its original packaging. To start a return, please contact us at info@yippeetoys.com. For more information, please refer to our refund policy.

4. Can I return sale items or gift cards?

Unfortunately, we cannot accept returns on sale items or gift cards. Our return policy applies to regular-priced items only. We apologize for any inconvenience this may cause.

5. How long does it take to receive a refund?

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be automatically processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

6. How can I contact YippeeToys for further assistance?

If you have any further questions or need assistance, you can reach out to us at the following contact information:

Trade name: YippeeToys

Phone number: +18009411333

Email: info@yippeetoys.com

7. Does YippeeToys ship internationally?

Yes, YippeeToys offers international shipping. We ship our toys worldwide, so no matter where you are, you can enjoy our fun and unique products. Please note that international shipping fees and delivery times may vary.

8. How can I track my order?

Once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your order and estimated delivery date. Simply visit our website and enter the tracking number in the designated tracking section.

9. Are the toys at YippeeToys safe for children?

Yes, the safety of our customers, especially children, is our top priority. We ensure that all our toys meet the highest safety standards and regulations. Our toys are made from non-toxic materials and undergo rigorous testing to ensure they are safe for children to play with.

10. Can I cancel or change my order?

If you need to cancel or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, we may not be able to make any changes or cancellations.

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@yippeetoys.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send